I wanna to add a dynamic form in a Service Desk Request type.
I already have the form set up at CognitoForms, and I just need to mention the URL somewhere in the request type.
Can anyone help me with that?
I tried looking at redirecting Request types to other URLs and that would have been perfect, but I am using SD Cloud and I can't seem to use that.
Unfortunately, you can't remove the create button. Perhaps you might consider to create a Confluence KB and link with your service desk. That way, before creating a new ticket, the customer will be presented with the articles and might deflect from creating the ticket.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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