How do I change the default issue view for all request types?

Question

Hello! Our team is on the new issue view. However, I'd like to make a global change on the fields/layout. I noticed I can change the view for each "Customer Request Type" however we have more than we can count and I'd like to be able to change the view for all our issue types. Is there a way to do this?

Angélica Luz · Accepted Answer

Hello Jaret,

Thank you for reaching out to Atlassian Community!

On the Issue Layout, we can change the order of the context fields for each request type only, because the same as on the customer portal, each request type has different fields and order, so it’s not possible to change for all request types at once.

Based on your request, I created a feature request suggesting the implementation of such ability:

* Ability to configure issue layout for all request types instead of one by one

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica