It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Free version to test data import


Is it possible to import csv data into Free trial version of Jira Service desk  (cloud)?


I'm looking to use the free version so i can test the data import process before using that data to import into our  Paid  cloud subscription that we are due to go live with in the next few days .

Nothing seems to import , even with a simplified dataset, the process seems to create new users account but just not any records for the actual issue


1 answer

1 accepted

0 votes
Answer accepted

Yes is the answer . the import was not working because i was importing into a next gen project with mapping to fields that only exist  in classic.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Desk

[New Resource] The Complete Guide to Atlassian for ITSM

Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to A...

418 views 4 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you