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Search Contents of Linked Insights?

Deleted user July 11, 2022

We'd like to be able to do text keyword searches of the contents of linked insights.

By way of a specific example:

  • We've created an idea
  • We've created an insight for that idea by highlighting a block of text in salesforce, then used the chrome extension to add that text block as an insight to the idea
  • There's now a paragraph of text that shows up when looking at the idea's thread of insights
  • However there's no way to search for keywords in those linked insight text blocks

 

 

 

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Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 11, 2022

Hi @[deleted] , just so I'm clear: are you trying to search for this text from within a list/board/matrix view, or directly within an idea? When do you find that you need to do that? Thanks!

Deleted user July 11, 2022

1. Ideally a user would use the global atlassian/jira search capability. For example a JQL query where there's a known field name (i.e. imported_insights_text) that they could do a text search on.

2. If that's too big a request, the next step down would be a search from within JPD's search field.

 

Use case:

We're reviewing ideas. We've seen that there's customers who've asked for "tech_acronym_a", but we realize that it overlaps with "tech_acronym_b", so we need to hunt for any bugs and JPD ideas where "tech_acronym_b" shows up,

 

I'm aware I could do a search in salesforce, to get some of this, but seems this relevant info is already being captured via linked insights. And since I need to search through jira bugs & service desk tickets it would be handy to be able to search through data in JPD all in the same place. 

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Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 11, 2022

Thanks @[deleted] ! That's super useful. Currently we're focusing on other product areas, but we'll look at this when we revisit insights 👍

Logan Reese January 24, 2023

@Tanguy Crusson Has this feature been prioritized at all? Also looking for a way to search through data linked from an Insight (i.e. customer name from Salesforce data).

 

Thank you!

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