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Jira Product Discovery - Insights for Aggregated data

Siobhan Doyle
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June 20, 2024

Hi, 

We have been using insights to collate customer feedback from interviews and surveys as evidence for Customer problems that we have logged as Ideas in Jira Product Discovery. This works well for individual qualitative data and we have a scoring system for impact. 
One thing we are really struggling with is how to add aggregated data that shows trends - a couple of examples:

  • aggregated survey data e.g 95 users said they find it challenging to find the home page 
  • platform metrics such as user behaviour data that validate a problem

Can we use insights for this? or is it more for qualitative data/individual customer feedback. 

Thanks!

1 comment

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 24, 2024

Hi @Siobhan Doyle , what apps do you use for interviews/surveys/analytics? This would help figure out how to best help you.

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