I'm wondering the timeline for JIRA Product Discovery to support Hubspot for idea insights?
Specifically, it's to fulfill a use case similar to this one for Salesforce: https://support.atlassian.com/jira-product-discovery/docs/use-salesforce-and-jira-product-discovery/
This is becoming a blocker for us, as this data is critical to our overall end-to-end prioritization process. I'd much rather stick with Product Discovery than churn to another tool. But, these insights are key!
Thanks,
Rob
P.S. I'd also welcome suggestions of workarounds - we've started to consider things like trying to use Zapier, or even just creating a normal JIRA project for our input ideas, and just using Product Discovery for roadmap management. Unfortunately, so far, these all seem like too much overhead. But, maybe someone else has figured it out?
Bummer! We're looking for a very similar set of Capabilities you show off in your salesforce CRM integration. Bringing in Deal & Account level attributes, to perform prioritization based on & keep track of customer requests at an account level (e.g. filter to account name in JIRA product discovery, to see all of their requests)
Based on what you show off with the Salesforce integration here: https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Mega-Power-user-features-using-Zendesk-Salesforce-etc-data-to/ba-p/2190700
I brought Product Discovery into my last org as well during beta, which is also a Hubspot shop.
Hi @Tanguy Crusson -
Bummer! We're focused on being able to bring in Hubspot object metadata (e.g. Deal $$$ size, details from the Account object), to use for prioritization.
Very similar to the use case shown in the earlier demo you completed leveraging Salesforce in November of last year (https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Mega-Power-user-features-using-Zendesk-Salesforce-etc-data-to/ba-p/2190700).
This will also help us to look at all the ideas submitted by a single account. With over 500 different customers, manually managing a picklist of account names is not very feasible.
Does this clarify?
Thanks for the feedback Rob. It makes complete sense.
For tagging customers on ideas, we're currently looking at another solution which is to leverage the "Customer/Organization" fields from Jira Service Management - which can (or will) be synced with Salesforce (and I believe - could be wrong, need to check - HubSpot)
There have been quite a few comments asking for this integration since the initial post. What's the likely hood of this getting on the roadmap soon?
We have a similar need here. It's important to be able to do this. Alternatively, is there a way to import such data into a Discovery from a CSV?
For instance having a list of Discovery ideas (ID or link or similar) and having total deal values or volume or similar entity. Also it'd be ideal to have for instance a list of customers requesting each idea.
We are currently doing this manually and it's not great to say the least.
I haven't figured out any approaches for a work around yet. Will ping back here if we figure out one.
We would love that as well.
We have customer meetings logged in Hubspot.
This is our source then for feedback & insights.
We would also like this.
Specifically, it would be great if we could connect a Hubspot deal as an insight and pull from it certain values such as customer name, deal size, etc that would show as fields in the idea and contribute to it's prioritization.
I am wondering if it's possible to push idea from Hubspot to JPD ?
We would have a lot of value from this solution as well
I would also like this. Today I sat in on a demo with https://www.savio.io/ who allows you to create insights directly from HS pulling in all HS company/revenue data to allow for better prioritization. But it also allows sales and CS to see the status of any feature a customer has asked for.
+1 to the idea
I'm currently evaluating three product discovery and roadmapping tools (JPD, Productboard and Savio). There are a few things I really like about JPD -
But I find it impossible to prioritize product investments in a data driven way without having key customers, MRR and feedback (insights) coming from the CRM our sales and customer success are using (HubSpot).
In the JPD demo you do put an emphasis on 'impact vs effort' assessment and even mention 'key customers' as the field a colleague is asking for. Data coming from HubSpot is key to compute impact/value.
I thought I'd share the impact of the lack of features around insights integration.
Not having an integration with HubSpot, and as far as I can tell not having an API where I could implement a pipeline using something like Zapier to push Hubspot tickets as insights into JPD, made us go with Productboard (among other pluses Productbaord have).
Hi. We'd also need Hubspot support on insights.
Is there any update on this feature?
Thank you.