ideas and flagging

[Bill Sheboy]

Greetings, community!

Has anyone tried anything like issue flagging with Ideas? 

I am thinking of a use case where, as with flagging an issue on a software project board, an Idea would similarly show in views with the color-highlighting and the flag indicator, with the comments showing additional details.

Thanks!

[Tanguy Crusson · Accepted solution]

Hi Bill, 

Does that help? https://www.loom.com/share/eac08af113da4654bfa3fd5c9070b0f8

Cheers,

Tanguy

[Bill Sheboy]

Thanks, @Tanguy Crusson 

That seems different, and better than the standard issue flagging behavior for this  portfolio context.  We already added a Readiness field as select-type, and enabling the highlight seems to help.

I am still trying to find (on a test project) where other highlighting is coming from; some other field which is not displayed, perhaps.

Thanks again,
Bill

[Paul Newell]

@Tanguy Crusson Just a quick idea, it feels like it would make this a lot more usable and realistic if when you mouse over the colored bar (on the left of the row) that it would show a popup with the field: value that is responsible for the flag.

While having an extra field with flag info is somewhat helpful, it is also tedious and my guess is that most people won't fill it out.

It's a bit redundant here, but I could see it being useful in the board view or a list view that doesn't have that column visible.

[Bill Sheboy]

I agree, @Paul Newell ...especially when it can show multiple colors, when applicable, for a single issue.

[Tanguy Crusson]

That's brilliant @Paul Newell , thanks! we'll see if we can add that in the near future

[Tanguy Crusson]

@Paul Newell we've just shipped what you suggested. Literally as-is. Thanks, you're now an honorary designer for Jira Product Discovery 😉

[Bill Sheboy]

Hi @Tanguy Crusson 

Question on the select-option field, highlight (color bar) technique:

It appears that once a field is added to the project with highlighting options, the highlighting appears on *all views* even when the field is not included in the view.  Is that expected?

I can think of scenarios where the highlighting is/is not relevant, based on context of the view...or perhaps even a different field's highlighting is relevant.

Thanks,
Bill

[Tanguy Crusson]

@Bill Sheboy that's correct, the way we designed this is so you can do things like "highlight high priority ideas everywhere", or "highlight all ideas that have been published in some form of public roadmap". 

We're thinking of revisiting "colours" across the app at some point, so that you can for example select a field to colour a specific view. 

are you running into a scenario where you'd like that level of granularity?

[Bill Sheboy]

Thanks for your fast response!

My answer for granularity: yes and no  ;^)

• I can see use cases based on context (e.g. what is relevant to highlight for this view of the portfolio...with specific filtering and sorting)...
• versus what you describe: aligned understanding of what things like "readiness" or "urgent" mean across different value streams in the organization.

Our current views lead to a condition where one value stream's fields have highlights  (e.g. readiness) appearing on another value stream's views for shared work...but the remainder do not.  For this scenario, I hope alignment will address this over time.