Unable to view or add internal users in Jira Automations

Luka Mgaloblishvili
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February 7, 2025

Hi all,

 

When I try to modify or view the internal users linked to Jira automations (whether they are simply part of a trigger, or the creator of the automation), I am only able to see something like this below (attached image).

 

I double checked with the team, and I have the same access rights as those who are able to view the "Owner" in this case. Similarly, because of this, I am having issues adding new users to existing Jira automation triggers.

 

Do you know what might be causing this?

 

Thank you.

 

image.png

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