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Sharing a project does not work

Lars
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December 4, 2024

I have recently made several projects within jira product discovery using the project management template. I share each project with the corresponding team member. In our product ideas project we can then keep track of each project using the delivery progress view.

The problem is that when adding someone with the permission to create new issues we continously get errors: "you do not have permission to create issues in this project". Within the settings this person is shown with administrator permission.

In addition to this we somehow cannot assign everyone to a project within our product ideas project.

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Gary Spross
Community Leader
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December 4, 2024

What is the project access set to?

Screenshot 2024-12-04 093954.png

Depending on the project access configuration, you may need to place the users into the specific roles within the project.

How are the users you are expecting to be able to create ideas licensed?

  • Are they licensed to JPD?
    • If so, they can be added into any role within the project, including Creator & Administrator
  • If not licensed to JPD, in order to be in the "Contributor" role they would need to be added to the JPD Contributors group or licensed to another Jira product (Jira or JSM)

In order to be able to assign users within a JPD project, they would need to be JPD licensed and in at least the "Creator" role. A Contributor cannot be assigned ideas.

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