Jira rule - Get custom value from a issueLinked to my ticket

[flmonteiro]

Hello there

First of all, I don't know if i'm posting in the correct topic.

My question is the following:

I want to create a rule to when a ticket is created in my project to update the field value according to a custom field in a ticket created at the same time from another project that is linked to my.

Try to give a more visual example:

update myProjectTicket.Field="potatos" if (syncProjectTicket has customField = "potatos")

Thanks you in advance

[Nick Haller · Accepted solution]

Hi @flmonteiro ,

We may need additional clarification of the workflow, but it sounds like:

Issue A is created. An automation then creates Issue B / links the two issues together. The automation also copies the value of a field from Issue A to Issue B. Is that correct?

If no - please provide more information if possible. As well, more information about the fields/types, and what sorts of values you are trying to copy.

If yes - you should be able to use an automation like the one below to create a new issue and copy over field values: