Dear Team,
I urgently need assistance with retrieving all my projects on Jira. My plan was automatically upgraded to the standard plan. When I couldn't pay and it expired, all my projects and most functionalities in my Jira account disappeared.
I would like to continue using the free version for now until I can subscribe to a plan. I don't mind deleting some users if necessary. My primary goal is to recover my projects.
The attached photo indicates that I should contact my administrator, but I am the administrator and currently have no access.
Please help.
Thank you.
Hi @Eseohe Asuelimen ,
I would suggest reaching out to Atlassian / JPD support here: https://support.atlassian.com/contact/
We should be able to assist with reactivating your plan or getting this resolved.
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