Error when trying to edit workflow

[Esther Strom]

Brand new Discovery project. Trying to edit workflow. Go to Project Settings -> Workflow, and immediately get this message:

We haven't spent much time with this project type yet, but am I doing something obviously wrong, or is this a bug?

[Tanguy Crusson · Accepted solution]

Hi @Esther Strom Could you please raise a support ticket ? (you'll see a link to it from the "Give feedback" menu in the Jira Product Discovery left sidebar). This way we can get access to your site to investigate what's going on there. Thanks!

[Esther Strom]

Thanks, Tanguy. I did open a support ticket, but the issue seems to have resolved itself.

[Tanguy Crusson]

Thank you @Esther Strom , I don't know what happened but will check with the team

[Tanguy Crusson]

Hi Esther, I just checked the support queue and didn't find your ticket there. 

Did you send it from here? 

[Esther Strom]

No, I used the standard support site (support.atlassian.com/contact). 

https://support.atlassian.com/requests/JST-863335

[Tanguy Crusson]

OKay, I see that the support person closed it after you replied, earlier today:

"The problem seems to have resolved itself on all machines."

Was that maybe meant for another ticket? 

If so, you could create a new one via the form I shared earlier and it will land with the team supporting Jira Product Discovery

[Tanguy Crusson]

ooooooh never mind 🤦‍♂️ I get it now - the problem has resolved itself

Not "the issue" as in "the Jira issue behind the support ticket"

Doh

[Esther Strom]

Yes, sorry! You'd think I would know better than to use "issue" instead of "problem" 😅