Delivery Status Value Inconsistent

Gary Spross
Community Leader
Community Leader
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June 6, 2024

The Delivery status field shows the value of "Done" for 1 idea, but the To Do, In Progress, & Done bubbles for another. I have an instance where 2 ideas have all delivery tickets closed out and 1 idea shows a Delivery status of "Done", the other shows the 3 bubbles with the "Done" bubble containing the total number of delivery tickets associated with the idea. These ideas are in the same discovery project, so I don't think it's a configuration issue.

Does anybody have any insight as to why the value that shows isn't consistent and how to make them consistent?

Screenshot 2024-06-06 131406.png

1 answer

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Michael Gardiner
Contributor
June 6, 2024

@Gary Spross  Unfortunately it only shows DONE when there is one delivery ticket... It does not show DONE when multiple delivery tickets are attached to the Idea.

I've seen many questions about this on here so I know it's on Atlassian's radar but who knows when they'll ever enhance this.

Gary Spross
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 6, 2024

Well, that's disappointing to hear, but at least it tells me that I'm not crazy! Thanks for the response! Hopefully this is something Atlassian can address sooner rather than later.

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