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Daily New Issue Automation

Sing Chen July 19, 2023

Hi Community,

Looking to get some assistance with an automation.

The goal is to send a daily email with details of any new issues created in the previous 24 hours. However, what I haven't been able to figure out is to only send the email if there have been new issues created in the last 24 hours.

This is what I have and obviously the lookup has no content if there are no new issues.


Thanks in advance!



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2 votes
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Antonio Valle _G2_ July 19, 2023

IMHO your use case is easily solved with a filter subbscription, as stated by @Sheri Widler

2 votes
Answer accepted
Sheri Widler July 19, 2023

Why not use a filter and subscription?

Annie Ioceva July 19, 2023

This is what I would have suggested:

  • Create a filter such as "created >= -24h order by created DESC"
  • Subscribe the group that needs to receive the emails from the Details menu of the filter
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1 vote
Answer accepted
Tomislav Tobijas
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July 19, 2023


If you wish to proceed with automation, you can construct a condition that will take a look at Lookup issue size. If it's greater than 0, then send an email. Just use {{lookupIssues.size}} smart value and Advanced compare condition.


You can also take a look at the following question/thread:


Sing Chen July 19, 2023

Thanks @Tomislav Tobijas ,it's great to have options!

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Sing Chen July 19, 2023

Thank you all! 👏

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