Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Daily New Issue Automation

Sing Chen July 19, 2023

Hi Community,

Looking to get some assistance with an automation.

The goal is to send a daily email with details of any new issues created in the previous 24 hours. However, what I haven't been able to figure out is to only send the email if there have been new issues created in the last 24 hours.

This is what I have and obviously the lookup has no content if there are no new issues.

image.png

Thanks in advance!

Sing

 

4 answers

3 accepted

Suggest an answer

Log in or Sign up to answer
2 votes
Answer accepted
Antonio Valle _G2_ July 19, 2023

IMHO your use case is easily solved with a filter subbscription, as stated by @Sheri Widler 

https://support.atlassian.com/jira-software-cloud/docs/manage-filters/

2 votes
Answer accepted
Sheri Widler July 19, 2023

Why not use a filter and subscription?

Annie Ioceva July 19, 2023

This is what I would have suggested:

  • Create a filter such as "created >= -24h order by created DESC"
  • Subscribe the group that needs to receive the emails from the Details menu of the filter
Like Sheri Widler likes this
1 vote
Answer accepted
Tomislav Tobijas
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 19, 2023

Hi,

If you wish to proceed with automation, you can construct a condition that will take a look at Lookup issue size. If it's greater than 0, then send an email. Just use {{lookupIssues.size}} smart value and Advanced compare condition.

example.png

You can also take a look at the following question/thread: https://community.atlassian.com/t5/Jira-questions/lookupIssues-size-not-working-for-me-when-I-want-to-send-an/qaq-p/2127805

Cheers,
Tom

Sing Chen July 19, 2023

Thanks @Tomislav Tobijas ,it's great to have options!

Like Tomislav Tobijas likes this
0 votes
Sing Chen July 19, 2023

Thank you all! 👏

TAGS
AUG Leaders

Atlassian Community Events