Сannot start the free version of the Product Discovery - technical trouble

Nick March 22, 2024

Dear Product Discovery Support!

Can you please help activate the free version of JPD, since we cannot do this due to technical trouble.

The problem was previously encountered on the forum.

Thanks in advance!

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3 answers

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2 votes
ManuR
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 22, 2024

Hello @User 

We just created a new support ticket for you so we can have a closer look at what's happening on your site.

We'll be in contact shortly on (JST-982675) :)

Cheers,
Manu | The Jira Product Discovery Team

Nick March 22, 2024

Hello @ManuR 

Many thanks!

1 vote
Rohan Swami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 22, 2024

@User Our support team will be in touch shortly so that we can troubleshoot this issue. Sorry for the inconvenience!

Nick March 22, 2024

Hello @Rohan Swami 

No problem for sure, thank you!

0 votes
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 22, 2024

Hi @User 

These errors can sometimes occur due to browser extensions.

Have you tried...

  • Using Incognito mode?
  • Using a different browser - eg. if using Chrome, try Firefox?
  • Using a different device?

Ste

Nick March 22, 2024

Hi @Stephen Wright _Elabor8_ 

Unfortunately, these options don't help:(

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