Сannot start the free version of the Product Discovery - technical trouble

[Nick]

Dear Product Discovery Support!

Can you please help activate the free version of JPD, since we cannot do this due to technical trouble.

The problem was previously encountered on the forum.

Thanks in advance!

[ManuR]

Hello @Nick 

We just created a new support ticket for you so we can have a closer look at what's happening on your site.

We'll be in contact shortly on (JST-982675) :)

Cheers,
Manu | The Jira Product Discovery Team

[Nick]

Hello @ManuR 

Many thanks!

[Rohan Swami]

@Nick Our support team will be in touch shortly so that we can troubleshoot this issue. Sorry for the inconvenience!

[Nick]

Hello @Rohan Swami 

No problem for sure, thank you!

[Ste Wright]

Hi @Nick 

These errors can sometimes occur due to browser extensions.

Have you tried...

• Using Incognito mode?
• Using a different browser - eg. if using Chrome, try Firefox?
• Using a different device?

Ste

[Nick]

Hi @Ste Wright 

Unfortunately, these options don't help:(