How do I change or add a new account for someone else?

Sara Lehman
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September 19, 2023

Sara is no longer with the company so a new account needs to be created for myself, who is the billing manager, so I can do DDD Jira tickets.  How do I create a new account for myself so i can then cancel the one for Sara?  

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Prashant Sultania
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September 20, 2023

Hello @Sara Lehman 

Welcome to the Atlassian Community 

First, you have to log in at https://my.atlassian.com/ using Sara's ID.
Then go to licenses from Top Menu
Select the product and change the Technical Details and Billing Details:

 

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Thanks
Prashant Sultania

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