Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Create issue from template on the Jira Mac App

I use Jira online in my company.

I do have a "Create from template" menu on the left side of my screen when I go to Jira on the web browser.

I recently download the Jira App from the App store.

I don't seem to be able to find the "create from template" when I am using the App.


Can someone help me?

1 answer

0 votes
Andy Heinzer Atlassian Team Nov 22, 2021

Hi Nuno,

I took a closer look at your Jira Cloud site, it appears that you are running this app Issue Templates for Jira.  The functionalities of that Marketplace app are only available within the web UI of your Jira Cloud site.  In turn our Jira Cloud app for Mac is not able to provide the functionality of this add-on.  We have an existing feature request that seeks to bring marketplace vendor app functions into the Mac app over in JRACLOUD-74126

However I don't know how feasible that will be to implement within the Mac app, nor is there a timetable for such a feature yet.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

201 views 1 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you