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Hello, I have installed the app Jira Data Center and Server on a phone but I cannot connect to my company's Jira. I am using the correct URL and the app is connected to my company VPN, but when I try to connect to the URL I get an error: impossible to connect to the site (It is possible that the URL is wrong, that it is necessary to use a VPN, or that Jira is not available).
I don't understand how to fix the problem, since the URL is correct, I am connected to the VPN and I am able to access Jira on the phone browser (with the VPN).
Also, Jira Mobile is installed, and the Mobile Plugin for Jira is enabled under user installed apps.
What am I missing? Is something else that needs to be configured?
Thanks a lot.