Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Ticket generation through email automated

Hi Team ,


I want to do integration of JIRA core with Incoming email . so that licenced  users are raise ticket through email as well . But not able to find any solution .

1 answer

0 votes
Daniel Ebers Community Leader Dec 30, 2020

@Sanjay Sapra,

welcome to the Atlassian Community!

There are, indeed, possibilities to create issues/tickets from e-mail.

For Jira Software in Cloud the appropriate documentation would be:

Basically the steps require accessing a mail box (IMAP). If this is done right mail can be processed so users can create and comment issues through mail.


Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

4,556 views 12 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you