We are not able to export the images via csv in Jira cloud using files// extension to import local images it showing the below error
Attachment file not found or not readable, skipping: /data/jirastudio/jira/home/import/attachments/off.png
pls help :)
There are 2 options you have for importing attachments into your Cloud instance.
1. CSV import. In order to import attachments using a CSV, a publicly accessible URL that links to the attachment must be used in lieu of a file path. Using the "file://" option will result in the error you mentioned. This is a result of changes to the Cloud infrastructure.
2. Rest API. You can import the issues from CSV without the attachment column, then upload the attachments in bulk using the steps outlined in this knowledge base https://confluence.atlassian.com/jirakb/bulk-import-attachments-to-jira-issues-via-rest-api-729750741.html
The attachments URL are not available publicly, so i have left only with the REST API.
However, it's the first time i did't understand how to use REST API, couldn't feagure out how to make it work with attachments.
I remind you i'm on Jira Cloud and not server. :)
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events