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while changing custom filed values without any transition change, need custom mail event

In an a issue  while we change the filed values without any transition, that change should capture and send custom event notification.

For that event I'm using Scrip runner addon, but not getting any notifications can you help me out with some script for the custom  mail event

1 answer

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Hi @vijay ,

in order to do that you need to setup a custom listener through ScriptRunner update event, check if your custom field has been changed and send a custom email notification.

Useful link :

Hope this helps,


Hi @Fabio Racobaldo _Herzum_ I have added the Script Runner Listener  and changed the custom filed values but it is showing as not run yetScreenshot 2022-06-08 132106.png

vijay I'm New Here Jun 21, 2022

Hi @Fabio Racobaldo _Herzum_ I have added, but it was updating on the custom fields  by adding new values

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