Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,296,039
Community Members
 
Community Events
165
Community Groups

while changing custom filed values without any transition change, need custom mail event

In an a issue  while we change the filed values without any transition, that change should capture and send custom event notification.

For that event I'm using Scrip runner addon, but not getting any notifications can you help me out with some script for the custom  mail event

1 answer

0 votes

Hi @vijay ,

in order to do that you need to setup a custom listener through ScriptRunner update event, check if your custom field has been changed and send a custom email notification.

Useful link :

Hope this helps,

Fabio

Hi @Fabio Racobaldo _Herzum_ I have added the Script Runner Listener  and changed the custom filed values but it is showing as not run yetScreenshot 2022-06-08 132106.png

vijay I'm New Here Jun 21, 2022

Hi @Fabio Racobaldo _Herzum_ I have added, but it was updating on the custom fields  by adding new values

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

310 views 0 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you