Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

url forwarding


Hi Everyone,

we have purchased jira cloud for my company and we have got and people who work on my company can reach link to open tickets.

here is my question:  my company domain is and we want to create a subdomain which is

when people click on , i want them can access to .

is it possible? I have talked to my domain register firm , and they want me to provide them ip adress for



1 answer

0 votes
Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 28, 2021

Hey @Onur Ocalan ,

forwarding to an ip address would indeed be a true subdomain but that wont work as this is a shared cloud instance and also those type of DNS records wont be able to forward to a full url.

A workaround that we've set up is to set up an intermediate webserver/proxy which does have a single ip and on that host we defined a VHOST which will then forward to the correct url.

so in short, an IP won't do you much good as it will link to the server on which many instances are hosted. A VHOST seems like the only solid solution to me. (but does require hosting something intermediate)

Not sure if your hosting/registrar can also provide you with that but you require a url to url redirect.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events