I am new to Jira Core. I have figured out all my processes and have started using it with my teammates. However, none of us receive phone push notifications even though we have all our Mobile settings in place. This is causing a hindrance as we are not updated in real time and always need to go to the portal. Email notifications are an option but they tend to make our inbox very clustered. Tried Slack integration but was wondering if there is any way to fix it for the Jira Phone App itself.
Thank you for your response.
Just sharing a link here from their website which states push notifications for jira cloud but doesn't seem to work. Would you have any idea about this? https://www.atlassian.com/software/jira/guides/getting-started/jira-mobile-apps#who-uses-the-jira-mobile-app
What surprises me is that when I had first downloaded the app, I did get a notification or two, but nothing post that. I didn't make any changes in my settings.
Hi @Firoza Kothari ,
I am from the Jira app team. Are you using an Android phone?
The Jira Android app encountered a problem where push notifications were not being sent out. This is now fixed with the latest version that is out in the Play Store (v 71.0.533).
If you are using Android phone and still encounter this issue, please update to the latest Jira app version.
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