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Validator setting: attachement field required does not work on mobile

Hi all,

In one transition, I have set up validator like this: "If a value for field Attachment is not provided during the transition, show the following error".

The validator works well in Web browser, but show error message in mobile environment. The reason because the mobile device does not show attachment field in Transition screen, hence, Jira show error.

Does anyone face similar issue? Is it a bug in Jira and any work around recommended?

Thanks.

Chau.

1 answer

1 accepted

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Answer accepted

Hi @Chau Tran Nguyen ,

There is already Bug reported for this issue with Atlassian. Please vote or add yourself to watcher to  get further updates on below bug.

https://jira.atlassian.com/browse/JRACLOUD-68693

Thanks,

Avinash 

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