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From about 12-12 18:13:00.975-CST to 12-12 19:52:46.082-CST
our service requests the API, response 500, or timeout.
Can you tell me the reason?
error log:
/rest/api/3/jql/parse?validation=strict, ret:500, body:{"error":"APIRequestError","message":"Failed to make a request to the endpoint. (endpoint = https://xxx/rest/api/3/jql/parse, method = POST, status_code = 0)","status_code":500,"successful":false}
The timeout period of 10000ms has been exceeded while executing GET /rest/api/3/issue/xxxxx?projectKeys=xxxx&expand=projects.issuetypes.fields
Probably there was some error at cloud server side. Did u resolved?
it was resolved, but I'm wondering what caused it, and what to do if it happens.
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