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JIRA Software Configuration does not load



today i started a JIRA Cloud project from scratch. when trying to view / edit the project settings as described in

nothing happens. i tried different browsers (safari, firefox, ie) without success.


many thanks in advance!

1 answer

0 votes

Hello Martin,

Welcome to Atlassian Community!

Checking the details of your site, I can see that the only product is Jira Core and the documentation you shared is from Jira Software.

In case you need to use parallel sprints, then, please go to Cog icon > Billing > Manage subscriptions > Add more Atlassian products and add Jira Software.

Screen Shot 2021-03-11 at 15.16.20.png

Screen Shot 2021-03-11 at 15.17.26.png

After that, you will be able to enable the Jira Software features.

Kind regards,

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