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How to create a Service account without an email address into Atlassian JIRA cloud?

Smita
Smita Dec 11, 2018

Hello Atlassian team ,  I need to setup a Service account on Cloud . How do I go about it ? Please advise. I should be able to call API using the account. This account doesnt have email address typically . In cloud  we have to have an email to have account created. so how to do this?

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Nic Brough _Adaptavist_
Nic Brough _Adaptavist_ Community Leader Dec 11, 2018

You need to create the account with an email address.  Allocate it one.

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Brad
Brad Nov 17, 2020

We use GSuite for email, and instead of creating a new GSuite user for this purpose, setup a GSuite group. This way the Jira service account user could be created when the email went to the group, which has the Jira admins as members.

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