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Custom field description


   I have recently changed the custom field description and even though after changes done ,it seems not been reflecting while I try to create a new ticket,it refers  to old description itself. I have performed project re-index and as well as Background re-index. Can you let me know what's the issue.



2 answers

2 accepted

1 vote
Answer accepted

There are 2 configurations about custom filed description.

1. Global configuraion : Issue => Custom fields => edit for target CF

2. Project Settings => Fields => edit for target CF

0 votes
Answer accepted
Brant Schroeder Community Leader Apr 07, 2022

@Suma Pralhad Kustagi A re-index should fix the issue.  If you performed a full background re-index it should have fixed the issue.  Do you have two custom fields with the same name?  Have you tried clearing your browser cache just to make sure that is not the issue?

I am able to resolve issue after clearing cache.. Thank you so much for quick response..

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