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Cloud media file import status

Hi all,

I ran into a pickle, while performing migration from Jira Server to Cloud. During the media import process I accidentally refreshed the page in the browser, and I can not see the status anymore. The media file was already "uploaded", and was under "processing" phase. In the system info page, I can see, that the instance takes 25GBs of space (about the same size, as the original zip media file).
So the question is - is the processing still happening under the hood or no? Or do I need to re-upload the zip file again?

Thanks

1 answer

0 votes
Daniel Ebers
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 15, 2020

Hi Liudvikas,

from my experience the job continues - also for scenarios like an Re-Index.

It might be worth having a look into the data nonetheless - just to make sure the import is consistent.

Cheers,
Daniel

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