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Cloud media file import status

Hi all,

I ran into a pickle, while performing migration from Jira Server to Cloud. During the media import process I accidentally refreshed the page in the browser, and I can not see the status anymore. The media file was already "uploaded", and was under "processing" phase. In the system info page, I can see, that the instance takes 25GBs of space (about the same size, as the original zip media file).
So the question is - is the processing still happening under the hood or no? Or do I need to re-upload the zip file again?

Thanks

1 answer

0 votes
Daniel Ebers Community Leader Nov 15, 2020

Hi Liudvikas,

from my experience the job continues - also for scenarios like an Re-Index.

It might be worth having a look into the data nonetheless - just to make sure the import is consistent.

Cheers,
Daniel

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