Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Change date format displayed on various fields in tickets

where can the date format used in various fields in tickets change?

I was expecting to see it under General Configuration-Settings but there is nothing there.

3 answers

0 votes

Hello @Arthur Bershadskiy,

Thanks for reaching out to the Community!

Both tickets I shared previously were closed and the updates were added to the description.

Please, check them for further details:

Now, there is a new suggestion and it’s currently “Under Consideration”:

Kind regards,

0 votes

Hello @Eleni Timini,

Thank you for reaching out to Atlassian Community!

In order to change the date format in Jira Cloud, you can go to Cog icon > System > General configuration > Advanced settings as Nic mentioned, and also on Look and feel you can change the date and time formats.

Currently, there is a bug in the new issue view where the date settings are not respected. With this said, changing the settings on Advanced settings and Look and feel, won’t make a difference on the new view.

If you have any other questions regarding this matter, please let us know.

Kind regards,

Thanks for your reply.

In Advanced settings I see the date format being d/MMM/yy and the date.time being dd/MMM/yy h:mm a

In the look and feel the complete date is dd/MMM/yy h:mm a and the day/month/year format is dd/MMM/yy


BUT.... in the tickets I have 2 custom fields and the dates come with the format yyyy/mm/dd


Surely, the custom field dates do not pick anything from the settings, but where are these picked?

Hi Eleni,

Your settings are correct, but due to the bug, it won’t reflect on the custom fields.

You don’t need to change anything, for now, please, watch both of the bugs I mentioned in my previous response and once those are resolved, the custom fields will show the correct date format.

ok, got it. I will watch those 2 issues then.

Like Angélica Luz likes this

@Angélica Luz Is there any update on this issue? 

0 votes

It's under General Configuration -> Advanced Settings

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Send an Email or Publish to Confluence - What should you do with your release notes?

Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...

92 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you