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Can I add Jira Core to an existing Jira Software instance?

Hello everyone,

Our team is currently using Jira software for product development in the cloud. We are evaluating a company-wide rollout, providing Jira for other departments such as Marketing, HR, Finance etc. For these departments, Jira Core in its more basic functionality would be more than sufficient, especially as we want to avoid unnecessary complexity.


My question is, whether it is possible to have Jira Software users (my team) on the same instance as Jira Core users (other departments), with both parties being able to work in Jira Core? If yes, can Jira Core users access Jira Software (view or even use it with the limited functionality of Core)?


Thank you very much for your help!

2 answers

1 accepted

1 vote
Answer accepted
Tansu Akdeniz Community Leader Jun 12, 2018

Hi @Anian Stäbler,

Yes, you can use both software and core license on the same instance.

For licensing: Business users who are not doing any agile or development work can simply leverage JIRA Core licenses. You can buy Core licenses separately. For those who will access both sorts of projects, they have to buy JIRA Software licenses, and cannot simply have Core licenses. JIRA Software users can access both types of projects.

Tansu Akdeniz

Hi Tansu,

Exactly what I was looking for. Thanks a lot!



Tansu Akdeniz Community Leader Jun 28, 2018

Hi @Anian Stäbler,

If my answer helped to solve your question, would you please accept it. So that, other people will be able to find this answer easily for similar questions.

Hi @Tansu Akdeniz

can you say anything about licensing for apps?

Say I have Jira Software with 100 Users and Jira Core with 50 Users. Do my Jira apps need to be licensed to the next tier 250 Users?

Thanks in advance


Hi @Daniel Jones _TNG_ ,


you will need to buy the highest license tier - in this case a 100 user license will be needed.

Like Volodymyr Krupach likes this
Tansu Akdeniz Community Leader Jan 29, 2020

Hi @Daniel Jones _TNG_ ,

@Dennis Fischer _TNG Technology Consulting GmbH_ is right. You have to buy the apps with 100 users license.


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