Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,462,295
Community Members
 
Community Events
176
Community Groups

Auto populate reporter's details on issue form

Hi Team,

 

Could anyone please assist me to understand, how fields like report's email address, contact number, line managers can be auto populated once report's name is selected on issue form?

 

Hi have gone though many articles but could not get enough of this. Please assist.

 

Thanks.

1 answer

0 votes
Guilhem Dupuy Community Leader Dec 14, 2020

Hello Sidharth,

There are different ways to implement this, I will mention the 2 best ones I can think of :

  • If you don't have a lot of possible Reporters, you can create an Automation rule that, for each of them, populates the different fields with the required values. This is the easiest but fastidious method.
  • If you have a lot of different reporters, I would recommend you the Insight Add-On which allows you to set up a Database of your users containing information about them. You will be able to re-use this data in Jira to auto-populate your fields.

You can find more information about Insight there, which will soon be included in Jira Cloud by the way.

 

Let me know if it helped,

Guilhem

Hi Guilhem,

 

Thanks for your response. I am aware of the first one.

How we are going to pull the user/reporter information from Insight. As fas as I understand Insight is being used to store Asset details.

Where to write the script to query user details from Insight and populated on the issue form? Could you please provide more light on this?

 

Thanks in advance.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events