As the Release Coordinator for my company, it would be extremely convenient if JIRA allowed you to export the release notes from each release in an Excel spread sheet. It would save me the headache of copying every issue separately to format each cell. I really need something that is organized and easily shared with my team, but also professional enough to send to clients!
Even just a basic spreadsheet with columns for Ticket Number and Summary would be helpful, and adding in customize-able fields would be fantastic!
I've already opened a support ticket JSDCLOUD-7834 for this issue (since there's no phone number I can call?)
When working in customer support, it’s crucial to calculate, analyze and monitor specific numbers, called KPIs (Key Performance Indicators). They go hand-in-hand with customer satisfaction, problem d...
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