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Project is not showing up when trying to create a new scrum or kanban board.

Brian Bristol
Contributor
October 7, 2024

For some reason the project I am working on is not showing up when I goto create a scrum or kanban board (create board) feature.  Other projects do show up.

What might be the issue?

Thank you,

Brian

5 answers

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2 votes
Michiel Schuijer
Contributor
October 7, 2024

I'm guessing you start off from the "Boards" menu and try to create a new one from there with the option "Board from an existing project"?

There you will see a drop-down menu with projects and in the drop-down menu you will only see projects you are allowed to browse.

As mentioned on https://support.atlassian.com/jira-software-cloud/docs/create-a-board/, you need the Browse Projects permission and as hinted at by @Robert Condon this will only work with company-managed projects.

Team-managed projects will already have their own board menu and you can't create boards for in that way.

 

 

2 votes
Chiara Squilloni
Contributor
October 7, 2024

Hi Brian,

are you a user of this project or only the administrator? The problem could be there. Check also the permission.

Let me know.

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 9, 2024

Hi Brian - Welcome to the Atlassian Community!

I assume you are trying to create a second board for a Team-managed project or a Jira Business project. Take a look at this article for assistance on that. If it is helpful, please give it a Like. 

https://community.atlassian.com/t5/Agile-articles/Creating-a-Second-Agile-Board-for-Team-Managed-or-JIra-Work/ba-p/2115018

Jacki Kientzle October 14, 2024

Thanks for responding, but even though I'm logged in, I get this message when trying to view the link: You don't have sufficient privileges to view this page.

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 14, 2024

You get that message for the article above? If so, you need to clear your cache or maybe try an incognito browser session. 

0 votes
Angela Stephens
Contributor
October 7, 2024

We are having Board issues this AM as well.  Perhaps there is a PROD issue?

0 votes
Robert Condon
Contributor
October 7, 2024

Is the project you're searching for a Team Managed Project?

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