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dealer icon is not showing in jira align estimation tool

Banke Tuyo-Yussuf May 27, 2024

Hi All, does anyone know how to turn on the "dealer" icon that's placed next the the exit icon (top right) of the estimation screen in Jira Align? My role is set to product owner, however when I start the session, the dealer icon shows and then goes away. Also, I'm the person that starts the  "level of effort poker" session. The issue is that I'm not able to set the final story point value as the board leader and can't use JA estimation tool to point stories during refinement sessions. Please help. Thank you!

Screenshot 2024-05-27 142025.png

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Allan Maxwell
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 28, 2024

I cannot replicate this in Version 10.133.2 in the cloud using the new navigation experience.  Are you on-prem or cloud?

Banke Tuyo-Yussuf May 28, 2024

We are using the tool in the cloud. Thanks!

Allan Maxwell
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 28, 2024

@Banke Tuyo-Yussuf I guess your best option is to request support at https://support.atlassian.com/

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Banke Tuyo-Yussuf May 28, 2024

@Allan Maxwell Thank you!

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