Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Where do I begin to troubleshoot this error: Forbidden Resource can not be accessed Edited

From Stories, I am trying to edit ANY field in this one story, and I am not able to edit anything.  I receive this error: Forbidden Resource can not be accessed.


Any help would be appreciated.



1 answer

1 accepted

0 votes
Answer accepted
BJ Miller Atlassian Team Feb 10, 2020

Hi @Ann Bouvier 

Sounds like a permissions error. You should talk to an administrator if you're not one, and ask about the permission you have. You may be able to view, but not edit stories. Are you a member of the team? 

@Tim Keyes can probably offer some assistance on this also. 


Hope this helps!



Tim Keyes Atlassian Team Feb 10, 2020

Hi @BJ Miller 

Thank you for the mention.


Hi @Ann Bouvier

I would agree with BJ that issues such as this are typically permission related, but given your current role and system access I would attribute this to a data issue.

Knowing if this impacts your ability to edit all stories or only particular ones then a screenshot of the issue occurring with console logs on the screen would be the next step for us to review this issue.  You can access the console logs in Google Chrome by clicking the three dots in the top right corner of your browser > More Tools > Developer Tools > Console.

Ideally we would work through this over a support ticket.  Please let us know if you would like us to create a ticket on your behalf or if you would like to submit one.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Align

Best Practices in Jira Align

Hello Jira Align customers! In order to better serve you on your journey with Jira Align, the Community team has worked with the Jira Align team to curate the content in this collection to better s...

643 views 1 11
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you