Updates from Jira are not flowing over to Jira Align. Receiving Message in Audit logs.
No changes were pulled in from Jira because there is a Jira Align update waiting to be pushed to Jira.
What do I need to do to fix this issue?
@Peter_Jessen I bet you have an answer...
Hi @Ann_Bouvier ,
This is related to the Allow Jira to Overwrite Data setting in Administration -> CONNECTORS -> Jira Settings -> Jira Setup tab.
The reason for this situation is because the connector "sees" a change on a feature/story in Jira Align that hasn't pushed to Jira, while at the same time someone made a change to the same feature/story in Jira. Allow Jira to Overwrite Data is probably set to No, therefore someone must manually resolve the issue.
One (safe) way to resolve this:
As I said, the above is a safe option.
To avoid this issue in the future:
Due to recent challenges of most companies having to move to virtual and remote PI planning events, the Jira Align Solutions Architects wanted to start to capture some best practices and FAQ Table of...
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