Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to accept stories Edited


 I am unable to accept stories under a feature. The stories are not assigned to any iteration and they are in Unassigned backlog. Is that an issue? I have sufficient rights to accept the story but when I hover over Accept, the message says 'You do not have permissions to proceed'. The team that is tied up with the story is a 'Program team'.  Kindly help me here.

Thank you.

2 answers

This could be related to what your role is on this team.  

Could you check what role you are for this team as well as any other team where you have the permission to Accept stories just to verify?

Hello @Shannon Wright ,

 Thank you for the reply. But this is a Program type team and has only one role "Scrum of scrums". Also the story is in 'unassigned backlog' as we cannot generate iterations for Program type team.

Thank you.

Hi @Reddy

Jira Align has Program Team membership and Agile Team membership.  Being able to accept a story is tied to user's Agile Team membership, a story being assigned to a sprint, and the user being assigned to a set role on that associated sprint's membership panel.  In this particular occurrence it may be best for you to add users as members on both the Program and Agile teams.

We cover this logic, the Agile team roles, and what permission each team role has in further detail here:

If the team is planning on accepting stories outside of sprints it is possible they should consider moving to a pull based system such as kanban.


0 votes
Tina Behers Community Leader Jun 17, 2020

Hiya Reddy!  Sounds like your group is maybe using a scaling model similar to (or exactly) Scrum @ Scale.  

In which case, you will need to create an "Agile Team" for each SoS and EMS group to be able to function as a scrum team member, have access to sprints, sprint backlogs, ceremonies, and associated scrum role functions. 

Hope that helps add a little bit of clarity!  

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Align

Helpful hints if you're rolling Align out to your entire enterprise

(Or, What to expect when you’re expanding.) Once you've completed your Jumpstart, or your initial assessment of Jira Align, you'll start to think about how you can roll it out to the rest of your e...

1,618 views 6 33
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you