I am unable to accept stories under a feature. The stories are not assigned to any iteration and they are in Unassigned backlog. Is that an issue? I have sufficient rights to accept the story but when I hover over Accept, the message says 'You do not have permissions to proceed'. The team that is tied up with the story is a 'Program team'. Kindly help me here.
Hiya Reddy! Sounds like your group is maybe using a scaling model similar to (or exactly) Scrum @ Scale.
In which case, you will need to create an "Agile Team" for each SoS and EMS group to be able to function as a scrum team member, have access to sprints, sprint backlogs, ceremonies, and associated scrum role functions.
Hope that helps add a little bit of clarity!
Jira Align has Program Team membership and Agile Team membership. Being able to accept a story is tied to user's Agile Team membership, a story being assigned to a sprint, and the user being assigned to a set role on that associated sprint's membership panel. In this particular occurrence it may be best for you to add users as members on both the Program and Agile teams.
We cover this logic, the Agile team roles, and what permission each team role has in further detail here: https://agilecrafthelp.zendesk.com/hc/en-us/articles/360011738413-10X-Assign-Team-Roles
If the team is planning on accepting stories outside of sprints it is possible they should consider moving to a pull based system such as kanban.
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