Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Sprint Metrics report is not reflecting a team in the correct Program

I have a team that I moved from one program/Release train to another.  I did this in the middle of a PI.

I have updated that team to reflect the Program/release train they are now part of, but on the Sprint Metrics they still appear under the wrong Program.


I updated in Team, In Jira Settings, In Jira Management.

On the program board I see that team in the correct Program.

Not sure what Sprint Metrics is not correct

2 answers

1 accepted

0 votes
Answer accepted
Tim Keyes Atlassian Team Jun 07, 2020

Hi @Ann Bouvier

It is possible that the Team's parent Program and the connector mappings were updating but the legacy sprints still need to be updated.  The following article covers how to properly migrate an Agile team from one Program to another:  I would take special note of step 4: 4. Navigate to Team > Sprints (Iterations) and update the Team’s legacy Sprint’s Program and PI fields (This step can be skipped for Kanban teams).


Updating the legacy sprints did the trick.  Thanks @Tim Keyes 

Like Tim Keyes likes this
0 votes
Tom O_Connor Atlassian Team Jun 03, 2020

I suggest opening a support case for this question.  

There are several factors that may be contributing to the move in the middle of the PI including if the Program is part of the same Portfolio or if they share the same PI among other details and understanding. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Align

Rockin' the Roadmap - How to make most of the Roadmap with Jira Align

The roadmap challenge for large scale agile enterprises Regardless of the agile framework you use, the agile enterprise has a massive scale with the challenge to connect hundreds of teams and thous...

3,732 views 8 30
Read article

Atlassian Community Events