Sprint Metrics report is not reflecting a team in the correct Program

[Ann Bouvier]

I have a team that I moved from one program/Release train to another.  I did this in the middle of a PI.

I have updated that team to reflect the Program/release train they are now part of, but on the Sprint Metrics they still appear under the wrong Program.

I updated in Team, In Jira Settings, In Jira Management.

On the program board I see that team in the correct Program.

Not sure what Sprint Metrics is not correct

[Tim Keyes · Accepted solution]

Hi @Ann Bouvier

It is possible that the Team's parent Program and the connector mappings were updating but the legacy sprints still need to be updated.  The following article covers how to properly migrate an Agile team from one Program to another: https://community.atlassian.com/t5/Jira-Align-articles/Jira-and-Jira-Align-Integration-Migrating-an-integrated-Jira/ba-p/1276573  I would take special note of step 4: 4. Navigate to Team > Sprints (Iterations) and update the Team’s legacy Sprint’s Program and PI fields (This step can be skipped for Kanban teams).

Cheers!
Tim

[Ann Bouvier]

Updating the legacy sprints did the trick.  Thanks @Tim Keyes 

[Tom O_Connor]

I suggest opening a support case for this question.  

There are several factors that may be contributing to the move in the middle of the PI including if the Program is part of the same Portfolio or if they share the same PI among other details and understanding. 

[Ann Bouvier]

!