I have a team member that accidentally changed an issue type from a Feature to a Task. When he realized the mistake, he changed it back. However, all the issues that were under that Feature are longer there. It appears they have been "erased" meaning they are no longer children of the feature. Is there a way to "restore" the feature to a previous state to bring them back under the feature without having to go through all issues one by one?
Are you aware of a Jira Align feature called the "Jira Deleted Issue Report"? It's typically only available to Align Admins, but you might be able to have someone run it on your behalf. It is quite possible that you admins are running it periodically to resolve issues that have been deleted in Jira but not Jira Align.
After the report is run, you will see a list of issue in Jira Align that no longer exist in Jira. For each issue, you will have the following three options:
You want option 2, Remove Jira Key
Hello, our organization does not use Jira Align unfortunately. Thank you for reaching out though.
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Hi Scott,
just to be sure that the issues are deleted.
Question 0: Are you using Jira Align because the ticket is raised in JA community :)?
Question 1: Feature is a standard issue type in Jira? Or you call Jira Epic as Feature?
Question 2: If the "Feature" is a standard issue type, did you tried to reindex project?
Looking forward your answer.
Best,
Ahmet at catworkx
Enterprise Agility Consultant
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Thank you for following up! To answer your questions:
-We do not use Jira align
-We refer to Jira epics as features; we use a separate tool, TargetProcess, for epic/solution layer
-When you say "reindex project" what do you mean?
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Thanks for your answer.
I mean with Reindexing as follows:
I hope it helps.
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