We've been using the Ideation module of Jira Align for about a year now and have found it quite clunky. Atlassian doesn't seem to have any plans to improve it. Does anyone have experience using JIra Product Discovery with a Jira Align / Jira Software setup?
@Stephanie Davis Thank you for your question!
Hopefully you have Advisory Services engaged in your account, assuming you do I would suggest reaching out to your Strategic Engagement Manager to request a demo.
The ideal pattern would be to leverage a combination of Jira Service Management to intake the initial ideas as this allows you to leverage the "One Front Door" concept where anyone in your organization (without adding another license, assuming they have a Jira license) can submit an idea.
In Jira Product Discovery more detailed work would begin to evaluate the idea more deeply.
There are obviously a lot of details to work through, but these patterns provide a broader and more customizable process with systemic support for the concepts of evaluating new ideas before starting work upon them.
Highly suggest working with your Strategic Engagement Manager to have a more indepth conversation around this topic.
If JSM were the front door, how would this allow for voting up of existing ideas? I thought that happens in Jira Product Discovery.
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JSM has the concept of "one front door" available to you, which means anyone in the org can submit an idea without an additional license.
You would not want to vote here because you have not even evaluated the idea to see if it fits into your broad goals or timelines.
Once the Product/Portfolio representatives have looked at the suggestions for these 2 evaluations then it moves over to JPD for further refinement. Some level of refinement should be done before seeking voting purposes and this can be accomplished in a number of ways.
This is where your Strategic Engagement Manager and Advisory Services partners can dig deeper into all the wants/desires your company have in this space and provide options to help you build a broader System of Work.
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