Hi Fadoua, can you be more specific, please? Are your referring to the Customer Portal for Jira Service Desk? To the best of my knowledge, Jira Align does not have a Customer Portal feature...unless you are referring to the Help Center/Knowledge Base located here:
Are you referring to this Customer Portal for Jira Service Desk?
@Fadoua or perhaps you are referring to the Ideation module, which is sometimes referred to as the Ideation Portal, where customers can enter enhancement requests?
We even use this portal ourselves on the Jira Align team--users vote on enhancements, and our Product Management team manages all feature requests directly from this portal. Here is a quick 1-minute video explaining the process:
(Or, What to expect when you’re expanding.) Once you've completed your Jumpstart, or your initial assessment of Jira Align, you'll start to think about how you can roll it out to the rest of your e...
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