Hi Fadoua, can you be more specific, please? Are your referring to the Customer Portal for Jira Service Desk? To the best of my knowledge, Jira Align does not have a Customer Portal feature...unless you are referring to the Help Center/Knowledge Base located here:
Are you referring to this Customer Portal for Jira Service Desk?
@Fadoua or perhaps you are referring to the Ideation module, which is sometimes referred to as the Ideation Portal, where customers can enter enhancement requests?
We even use this portal ourselves on the Jira Align team--users vote on enhancements, and our Product Management team manages all feature requests directly from this portal. Here is a quick 1-minute video explaining the process:
Lean Portfolio Management (LPM) is a relatively newer management methodology which draws from lean and systems thinking approaches to drive value-based outcomes, as opposed to more traditional techni...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events