hipchat needs login after computer resumes from sleep sometimes

Hipchat client version 4.24.0.677 sporadically logs me out of my account while the computer is asleep.
Logging out isn’t consistent. Also, to log back in, you have to enter the password. There’s no place to save password, remember me, or any other pre-filled option.

Is there a solution for this issue? 

Is this normal behavior?

 

Thanks.

 

Will

1 answer

0 votes

This is not normal behavior - the app should remember your credentials unless you explicitly sign out. Version 4.25.0.683 is available now if you upgrade. Please give it a shot and if the issue continues, please contact support@hipchat.com to help diagnose the issue. Sometimes local network settings can interfere with behavior, particularly around waking from sleep and support should be able to help diagnose your particular issue.

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