How do I see the confluence sidebar in my HipChat Application?

[Marcel Richter]

Hi there, 

I've integrated HipChat to our Confluence instance as described here 

https://confluence.atlassian.com/confcloud/use-hipchat-and-confluence-together-724765441.html

It works so far. But I am still wondering how to see the confluence sidebar in my HipChat Desktop App. 

So please help me out. I've attached a screen how it SHOULD look like, but it doesn't in my HipChat App

...or is this feature only available for HipChat Premium? ... 

Thanks in advance. 

Marcel

Confluence Sidebar in HiChat.png

[M.Rey]

Howdy Marcel,

Can you do me a quick favor and upload a screenshot of what you see in your sidebar currently? Additionally, which version of HipChat are you running currently?

[Marcel Richter]

Hey Michael, since you helped out yesterday I've another little Issue regarding HipChat Integrations.

I am as well JIRA Admin as HipChat Admin and I am trying to set up the JIRA/ HipChat integration. 

And I have no clue why this error occurs. It worked out pretty well in the confluence case. 

Best, 

Marcel 

Struggle.pngError.png

[M.Rey]

Hey Marcel,

Not sure on that one, I'd advise putting a support ticket in as it may need deeper troubleshooting if you're still experiencing the issue. 

[Marcel Richter]

Okay thank you, will do. 

[Marcel Richter]

Sure Michael, thanks for your reaching out to me. 

Currrently I am using Version 4.29.0.732 and here*s my view. 

Let me know what you think

Bildschirmfoto 2016-12-15 um 18.21.35.png

[M.Rey]

Can you try clicking this little box right here, this should provide you w/ your sidebar

image2016-12-15 11:34:55.png

[Marcel Richter]

There you go, unfortunately no confluence sign. 

Bildschirmfoto 2016-12-15 um 18.40.00.png

[M.Rey]

Try clicking the X to the right of 'members

that should help (fingerscrossed) 

[Marcel Richter]

Oh Michael, thank you  it works as promised 

[M.Rey]

Great to hear Marcel, have a great day and Happy HipChatting!