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Hipchat links always open blank tab in new window

James Goldney January 16, 2018

Any kind of link I click on opens a new tab in a new window on Chrome's New Tab page.

Doesn't matter what it is: hyperlinks, URLs, menu dropdowns (including Help -> Provide feedback ironically), download image... whatever I click on in Hipchat just opens a blank tab in a new window.

I'm on macOS 10.13.2 running Hipchat v 4.30.1.749

Any help would be appreciated.

EDIT: Updated to macOS 10.13.3 and the issue seems to have been fixed. Still running Hipchat v 4.30.1.749

5 answers

2 votes
Josh Wilson February 15, 2018

Try making sure Google Chrome is up to date.

Ian Grant February 15, 2018

Thanks very much for the suggestion! I thought it was up to date but it turns out it wasn't.
Now on Chrome Version 64.0.3282.167 (Official Build) (64-bit)
Issue is at least temporarily fixed. I'll try to remember to update this if it stays fixed.

Cheers!

Ian Grant February 21, 2018

Seems to be completely fixed now by updating chrome.

1 vote
Deleted user January 26, 2018

Same here, macOS 10.13.2, HipChat 4.30.1

0 votes
Chris Norris February 16, 2018

Same here, MacOS 10.13.3, HipChat 4.30.1.749. Thought I was on the latest Chrome, but it was pending a re-launch. That made the error go away.

0 votes
Ian Grant February 15, 2018

I have the same Issue, restarting can fix it temporarily and but it comes back. Updating the OS does not fix it.
MacOS: 10.13.3 (17D47)
HipChat: 4.30.1.749

0 votes
James Goldney January 29, 2018

[SOLVED]

Update to macOS 10.13.3 and the issue seems to have been fixed. 

Still running Hipchat v 4.30.1.749

Deleted user January 29, 2018

Im on latest MacOS and i still get the issue every now and again.

James Goldney February 14, 2018

Yeah I've just started getting it again. :(

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