HipChat Maximum Image Size for Preview?

Right now in the HipChat client, if you post a URL to an image file, HipChat shows a preview of that image.  Unfortunately, it downloads the entire image and re-sizes it in order to show the image.  If a user posts a link to a huge image file in a chatroom, then every single person is forced to download that image who is in the chatroom, which could bring our corporate  network to a halt if someone posted a link to a 10 GB Image.

Is there a configuration switch in HipChat (either server or client side) somewhere to either disable image preview in the clients, or to limit to a maximum size the images that will be downloaded?  If this does not exist yet, is there a ticket created to get this added?

2 answers

0 vote


Please feel free to drop a suggestion to our Hip-Chat team using the forum below:




Suggest an answer

Log in or Join to answer
Community showcase
Maarten Cautreels
Published Oct 07, 2017 in Hipchat

Bringing Structure to your HipChat Instance

...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...

458 views 1 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot