It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Giphy integration keeps breaking


Over the last week, giphy integration in Hipchat keeps breaking. Its mostly not worked, but did start working for a short time.

When searching for a giphy image, nothing happens, including no error message.

Thank you.

Screen Shot 2017-02-20 at 11.58.05.png

2 answers

also having this issue.  if I uninstall the room integration and then install it again, it appears to work for a short period of time.

Happens to our team and implementation alot, it's a little frustrating

0 votes
crivers Atlassian Team Feb 24, 2017

I believe this may have been a server-side blip. Testing in our group, it appears that using `/giphy bird` properly drops a cute animated bird into our chat room :smile: If the issue persists, I'd recommend contacting the support team via while you're having issues and they should be able to determine whether the problem is local or server-side and potentially pull in a dev to diagnose if need be.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,184 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you