Giphy integration keeps breaking


Over the last week, giphy integration in Hipchat keeps breaking. Its mostly not worked, but did start working for a short time.

When searching for a giphy image, nothing happens, including no error message.

Thank you.

Screen Shot 2017-02-20 at 11.58.05.png

2 answers

also having this issue.  if I uninstall the room integration and then install it again, it appears to work for a short period of time.

Happens to our team and implementation alot, it's a little frustrating

0 votes

I believe this may have been a server-side blip. Testing in our group, it appears that using `/giphy bird` properly drops a cute animated bird into our chat room smile If the issue persists, I'd recommend contacting the support team via while you're having issues and they should be able to determine whether the problem is local or server-side and potentially pull in a dev to diagnose if need be.

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