Can't connect my ondemand with Github

[Leonardo Couto]

After follow all the instructions to connect jira with gihub i receive the message "Invalid user/team account".

It's basically this:

https://confluence.atlassian.com/pages/viewpage.action?pageId=387449208

[Mirek]

Hi Leonardo,

Since you are using an OnDemand instance I am afraid you cannot apply the suggested resolution. I suggest you in this specific case contact Atlassian by creating a support ticket at support.atlassian.com

-Mirek