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proxy not working on crucible to get to marketplace

Sean McDermott
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 26, 2017

We sit behind a firewall, so we need to use a proxy to access the internet.  We set 

setenv FISHEYE_OPTS "-Dhttp.proxyHost=proxy.fm.intel.com -Dhttp.proxyPort=900  -Dhttps.proxyHost=proxy.fm.intel.com -Dhttps.proxyPort=900"

And it seems it did take it from the system info page :

JVM input arguments-Dhttp.proxyHost=proxy.fm.intel.com -Dhttp.proxyPort=900 -Dhttps.proxyHost=proxy.fm.intel.com -Dhttps.proxyPort=900 -Xmx1024m -Dfisheye.library.path= -Dfisheye.inst=/infrastructure/crucible-prod/crucible_inst -Djava.awt.headless=true -Djava.endorsed.dirs=/infrastructure/crucible-prod/fecru-4.4.1/lib/endorsed

 

But it still isn;t working w/ Crucible to access the marketplace.  The same hosts/port work for the exact same machine with JIRA, but not crucible.

Am I missing something ?

1 answer

0 votes
somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 31, 2017

Hi Sean,

Please see https://ecosystem.atlassian.net/browse/AMKT-20029.  Please review AMKT-20029 and compare your logs to the stack trace in the bug ticket.  If you agree that is the same issue please vote on the issue to add impact.

This will be fixed with version 4.4.2 of Fisheye and in the comments on the ticket another user also states "updating to UPM 2.21.x makes it work" for them.

Cheers,

Branden

Sean McDermott
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 31, 2017

 

I wasn't able to look at AMKT-20029 - I got "Access Denied"

 

"This issue can't be viewed

The issue you're trying to view can't be displayed.
It may have been deleted or you don't have permission to view it right now."

 

However - as suggested, updating to UPM 4.21.5 fixed it!

THANK YOU!

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