It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

https and fisheye


I have Jira, Confluence, Crowd, and Fisheye behind a firewall on which only HTTPS is open. Everything works just fine. However, when loggin in with Fisheye, the re-direct address is correct but without the HTTPS. It will re-direct to the regular HTTP (there is only a simple page there). If I manually modify the address and add HTTPS, the re-direct works just fine. 

I tried with Google Chrome and Firefox on different platforms.

How can I fix it? maybe change something in the configuration?

3 answers

0 votes

Hi Fabrizio, 


Can you check out this documentation to verify if the config.xml is properly configured?

Also, can you let us know if there's a reverse proxy into your network?




Renato Rudnicki

Hi Fabrizio,

I am wondering if you can give this KB article a try:

If this answer was helpful, please allow me to ask you to mark my answer as accepted in order to have it in the top of the thread, also helping other customers.

Thanks in advance!

Kind regards,
Felipe Kraemer

Hello there,

thank you both to look into this issue! I apologize, the firewall is open to 443, 80, and 22.

All the products are behind a proxy (apache2). In the server.xml file, I tell Tomcat that both JIRA's and Confluence's connectors are behind the proxy in the following way (this is for confluence):

<Connector className="org.apache.coyote.tomcat4.CoyoteConnector" port="8090" 
      minProcessors="5" maxProcessors="75" enableLookups="false" redirectPort="8443" 
      acceptCount="10" debug="0" connectionTimeout="20000" useURIValidationHack="false" 
      URIEncoding="UTF-8" scheme="https" proxyName=""
      proxyPort="443" />


Reading your suggested documents, I found this one. I applied the part which specifies that fisheye is behind the proxy:


<http bind=":8060" proxy-host="" proxy-port="443" proxy-scheme="https"/>

The re-direction works, so is the image of the avatar, etc.

Thank you VERY much.

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked in Opsgenie

CLOSED: AMA with Serhat Can on everything Opsgenie

Update: Our AMA with @Serhat Can is complete! Thank you everyone for taking the time to write your questions and participate, you are the folks that make the community enriching and fun! If...

627 views 15 7
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you